Testimonials

I recently had NoVa Water install a water softener, and the experience was top-notch. Chuck and Veronica are wonderful people—working with Veronica was incredibly nice and seamless throughout the process. Beyond the installation, their customer service is outstanding. When I reached out months later for help disconnecting the system for home repairs, they sent me a personalized video showing me exactly how to do it myself. Truly great people who go the extra mile. Highly recommended!

I wish I could give this company 10 stars. Chuck is a real pro, and installed a water softening system, a sand filter and a cartridge filter for our well system in about three hours. The installation configuration was in a tight space, and was organized and perfectly laid out. They are very responsive and prices very reasonable. If your house has a well, you need to get this system as your well will inevitably spit up sediment that will clog your sinks and toilets. Be proactive and head off this major headache with this company's equipment and expertise.

Great honest service! I would highly recommend them.

Really appreciate the team at Nova Water. The entire process of installing our water softener was easy, from the survey to install all personnel were professional and thorough. Highly recommend this team!

My only regret in working with Nova Water LLC is that I did not hire them years ago! Chuck came and completely transformed my water from orange, rust laden liquid to a clear, pristine flow that no longer stains my toilets and showers. I can now move forward on a basement remodel, fully confident that the hardware will not be compromised by ferric water.in addition to installing my water treatment system, Chuck went the extra mile and cleaned out the filter on my faucet in the kitchen, patiently showing me how to do this myself, not that I will need to again in the future!

Amazing company, we moved into a house that had a system with no maintenance records to speak of, we ran into a problem with pressure throughout the house. We had a Puronics system and there are no local techs for that company.They were out to inspect the system quickly. They gave us a solid education in the system and a quote for refurbishing the system was not a sticker shock. (Puronics gave us a steep price tag without even inspecting the system)They were extremely professional throughout the process. They were on time and efficient in the job. Absolutely top notch!

Love our new water softening system. Thanks for the above and beyond service. I recommended your company to 2 of my co-workers.

Chuck & Veronica are great to work with and knew everything about our water system. It was easy to book a convenient time for service call. Very thorough checking & doing annual maintenance; answered all my Q’s.

I contacted NOVA Water for a low water pressure issue I had in the home. We have well water and it has heavy iron. We have had the water conditioning system in place for at least 15yrs and have had some maintenance done during that time for proper up keep. We have even had the pressure tank replaced approx 5 years ago. During the 1st visit Chuck (the owner) immediately identified the issue as being iron build up in the water line just before the tank due to an original aeration device that was installed under what was "proper code" at that time. Chuck replaced all the affected plumbing which had an immediate impact in returning our household water pressure back to normal! Additionally he recommended we replace our neutralizer tank with an iron breaker system. Because our water pH is 7.0-7.2 the neutralizer was not needed. Chuck returned again with wit the proper parts to get the system to the level it always should have been at. Our water is no cleaner than it has ever been, no iron residue in appliances like toilets etc and the pressure is amazing! I have had this system serviced regularly every year and none of the other companies ever recognized or recommended the fixes that NOVA Water implemented! Thank you to Chuck and the team!!!

The team from NOVA Water is great! Chuck and Veronica were informative and accommodating.These guys will take care of you!

NOVA Water provided expertise to address our questions about our water system and sanitized our well. Very pleased with their service. Highly recommend them for your needs.

We couldn’t be happier with NOVA Water. All the water in our home comes from a well system, and the iron content is high. Our mixed bed filtration system had reached the end of its service life, and we needed to replace it, so we contacted multiple vendors for assessments and quotes. Chuck tested our water, and then designed a system using a different approach to remove the iron. He answered all our questions, and didn’t try to upsell or recommend equipment we didn’t need. His approach has vastly improved our water quality and significantly reduced our routine operations and maintenance cost, all at an extremely competitive price. Veronica was responsive and did a great job with scheduling and payment. Service was timely and professional; installation was efficient, equipment quality is superb. Highly recommend.

Rapid response, courteous service, thorough explanation of another potential issue. Highly recommend.

Excellent service !!!!!

Very honest and perfect company you can count on. Nice job good installation and very experienced technician I recommend this company to everyone thank you.

Chuck was excellent! Quickly understood the issue and got the water softener back up and running!

Chuck and team were great. They gave a fair price and did the work very quickly. The water softener is working great and we already noticed a difference in the quality of the water.

Professionals,on time with appointments and great results!!I highly recommend NOVA WATER.

Very quick response and great work! Will be referring to all my friends and family!

Great service and quick install!

Nova employees did a great job I would recommend them for any type of water softening job. They were wonderful.

Really enjoyed our experience working with Veronica, Chuck, and the Nova Water team. The customer service experience was top-notch. We had a whole home carbon filter system installed and are really pleased with the results. Highly recommend.

Quick, friendly and reasonable prices, what more could you ask?

Replaced our water softener in a timely manner at a very reasonable price. Highly recommend.

Highly Recommended...

It was a real pleasure working with NOVA Water LLC. Chuck and Veronica are very professional, friendly, and true to their word. In less than an hour and half Chuck got both my acid tank and softener system working, which hasn't been serviced in over 10 years and has been non operational for nearly 7. I will definitely use NOVA Water LLC for all my future water treatment services, and highly recommend them to others.

Chuck and Veronica were absolutely incredible! From the very beginning, it was clear that they genuinely care about people not just profit. Their approach is personal, honest, and full of integrity. They took the time to educate me, answer all my questions, and made sure I felt empowered to make informed decisions about my home.It's rare to find people in this industry who are so customer-focused. Chuck and Veronica go above and beyond, not because they have to, but because they truly believe in what they do. I walked away not just with a better understanding of how to care for my home, but with complete confidence in them and their services. I'm more than willing to invest in their work because I know I'm supporting professionals who truly put people first. Highly, highly recommend!!!

Excellent service & explained the process - will call for my next service when needed!

Chuck and his wife are an amazing and hardworking people and the work is top-notch quality. Chuck is a very knowledge and expertise in his areas. In addition to the quality work, their pricing beat all others and top-notch services. We are pleased and highly recommend NOVA Water to anyone who wants/needs clean water for their families. All and all, great people for local owned small business with amazing prices and services and most importantly honest people. We are extremely happy with Chuck and his team of high quality and highly recommended.Best regards,-PK

Chuck and Veronica are an amazing team. From the consultation through the installation, they were professional, punctual, communicative, and transparent. We love how everything turned out; clean, organized, and follow on instructions for maintenance and care that are easy to understand. 10/10 recommend for your house water filter needs!

Chuck and Veronica with Nova Water are terrific! Honest, Responsive, Fairly priced and knowledgeable in their industry. What more can you ask for in a service business?! 5 Stars!!! Thanks for the great service!

I had a problem with my water filtration system. From the first time I contacted NOVA Water till the completion of the work, they remained completely professional and true to their commitment. Charged me exactly what they promised the first day, showed up on time, and took care of the problem. A total no nonsense operation. I will recommend them without any hesitation.

Thank you, Nova Water! My family and I are loving our Water filtration and RO system. Only regret that we haven’t done it sooner. Real down to Earth people to do business with.

Scheduling was easy with multiple options that fit my schedule. Tech arrived on time, was knowledgeable and friendly. Will definitely use again.

NOVA water was amazing! They were very easy to work with and extremely helpful. They diagnosed our problem and presented a solution quickly. We had a water filtration system installed about a week after the initial visit. They were very reasonably priced and knowledgeable.

NOVA plumbing was awesome. Great communication, Great service and Charles / Chuck is AMAZING!

After extensive research and speaking with numerous water companies, I ultimately chose Nova LLC—and I couldn't be happier with my decision. From the very beginning, the owners were incredibly honest, knowledgeable, and patient. They took the time to thoroughly explain every step of the process, ensuring I fully understood what I needed and what options were truly best for me. Not once did they try to upsell or push unnecessary add-ons.This was, without question, the best experience I’ve ever had with any water company. They removed my old system and installed the new one with impressive efficiency and professionalism. The water quality I now have is outstanding-- perfectly customized to my needs. What's more, the features I received would have cost significantly more elsewhere.The level of service and attention to detail was nothing short of excellent. Nova LLC delivers top-tier products and customer care, which is a rare combination these days. I spent a great deal of time researching and comparing companies, and I can confidently say that Nova LLC stands head and shoulders above the rest.If you're considering a new water system, don’t hesitate. Choosing Nova was the best decision I could have made. Exceptional value, unmatched quality, and genuine people who truly care about their customers.

Nova Water LLC has been testing my well water for the last few year and I'm very glad they have this service. They are a family run business and very nice people to interact with. I highly recommend their service and expertise completely.

Great experience with a small family run business. Very professional and knowledgeable.

Chuck, Veronica, Darek, and Rob were all great. I'm extremely happy with the price point and the quality. You can tell they just want the best for their customers. Would not hesitate to do business with again.

Found them on Thumbtack. We had inherited an old osmosis system, which began to leak. They responded quickly with an estimate and appointment time.They arrived on time, took shoes off (we didn’t even ask). The tech was very friendly and knowledgeable. He ensured we tested together the finished work that there were no leaks from the water lines. He’d even brought his own towels to protect our floor and sink cabinet.We were very pleased with NOVA LLC and would highly recommend them!

NOVA Water was fantastic to work with! My husband saw their truck while driving around town and called me to check out their website. We have been having a strong chlorine taste and smell from our tap. We had them come out for a water test and to see what their recommendation would be. Scheduling and communication was quick and simple. They came out and tested the water and gave us their recommendation and we wanted to move forward with installation. It was very simple and we thought the price was very reasonable. We tasted and smelled an immediate difference in our water quality and we have been very happy! Would highly recommend!

NOVA Water LLC is great and I would highly recommend them. Veronica and Chuck are extremely helpful in discussing options to help decide the best combination for optimized results. Their install crew is also very professional and did a fantastic job.

Responsive to getting an estimate, clarifications & installation. Wished I had used them on first install.